Privacy Policy

This Privacy Policy describes the practices of STC Express LLC (the "Company"), located at 3225 Cherokee Ln, Provo, UT 84604, United States. This website was developed by STC Expre and is operated as the Company's public informational presence at www.stcexp.shop (the "Site"). Questions about this policy may be directed to reach.elena.vasquez@stcexp.shop or +1 (309) 701-3125.

1. What the Site is — and is not

The Site is a static informational publication describing the Company's organizational scope — a bin manifest of delivery and storage lanes. The Site is not a booking engine, a load board, a space-availability listing, a tracking portal, or an account system. No shipments are tendered, no space is leased, and no payments are made through the Site.

2. Information the Site collects directly

The Site has no accounts, no logins, no shopping cart, and no server-side forms. The only information the Company receives directly is what you choose to send by email or telephone:

• Your name and email address, if you send a message
• The content of your message and any chute or bin reference you mention
• Your telephone number, if you call and leave it

The "Receiving Slip" on the contact page is a mailto link: it opens your own email client with a pre-addressed draft. Nothing you type into that form is transmitted to or stored by this website.

3. Information the Site does not collect

• No cookies, tracking pixels, analytics beacons, or session identifiers are set by this Site
• No payment card numbers, bank details, or billing addresses are requested
• No shipment contents, consignee details, warehouse receipts, or lease documents are requested
• No location data, device identifiers, or browsing history is collected
• No social-media plugins, advertising networks, or data brokers are integrated

4. Hosting and fonts

The Site is served by Firebase Hosting (Google LLC), which processes standard web-server logs — IP address, user agent, requested path, and timestamp — as part of delivering pages. These logs are governed by Google's infrastructure policies. Typefaces are loaded from Google Fonts; your browser requests those files directly from Google. No other third-party services are embedded.

5. How inquiry information is used

Information you send is used only to read, route, and respond to your inquiry, and to keep an ordinary business correspondence record. The Company does not operate marketing lists, does not profile senders, and does not sell, rent, or trade personal information to anyone.

6. Retention

Correspondence is retained for the period reasonably necessary to answer you and to satisfy ordinary record-keeping obligations under Utah and federal law and our records schedule, after which it is deleted or archived. If you ask us to delete a thread that is not subject to a retention requirement, we will do so.

7. Security

The Site is served over HTTPS. Because the Site collects no sensitive data and stores nothing on visitors' devices, its attack surface is minimal. Email correspondence is protected by the security of the Company's and your own mail providers. No method of transmission or storage is perfectly secure; the Company will notify affected parties of any breach as required by applicable law.

8. A warning about delivery and warehouse fraud

The Company will never request payment of freight charges, storage fees, deposits, wire transfers, gift cards, or signed documents by unsolicited email. If you receive a message purporting to be from STC Express LLC demanding payment, delivery "release fees," or shipping documents — including fake missed-delivery or customs-hold notices — treat it as fraudulent. Carrier impersonation and non-delivery scams are known freight-industry frauds. Verify by telephone at +1 (309) 701-3125 before acting. The Company's only official contact domain is stcexp.shop.

9. Your privacy rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the use of personal information a business holds about you. Utah residents and visitors from states with consumer-privacy statutes may submit requests to reach.elena.vasquez@stcexp.shop. The Company will verify and respond within the time required by applicable law. Because this website collects minimal data, most requests can be resolved quickly.

10. Children

The Site is a business publication directed to adults. It does not knowingly collect information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

11. Third-party links

If the Site ever links to third-party pages, those pages are governed by their own policies. The Company is not responsible for the privacy practices of other sites.

12. Changes to this policy

The Company may update this policy to reflect changes in the Site or applicable law. The current version is always posted at this address; material changes will be noted in this section. Continued use of the Site after an update constitutes acknowledgment of the revised policy.

13. Contact